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This policy describes the types of information that Careismatic Brands, LLC and its affiliated entities and brands (collectively, "Company" or "We") may collect from you or that you may provide when you visit the websites https://www.allheart.com/, https://www.cherokeeuniforms.com/, https://www.healinghandsscrubs.com/, https://www.infinityscrubs.com/, https://www.heartsoulscrubs.com/, https://www.wearebala.com/, https://www.dickiesmedical.com/, https://www.medelita.com/ and https://www.cbicentral.com/ individually and collectively, our "Websites") and our practices for collecting, using, maintaining, protecting, and disclosing that information.
It does not apply to information collected by:
Our Websites is not intended for children under eighteen (18) years of age. The Websites and the services, content, information and programs provided or made available on and/or through the Websites may not be accessed or used by any individuals that are not at least 18 years of age. No one under age 18 may provide any information to the Websites. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Websites, register on the Websites, make any purchases through the Websites, or provide any information about yourself to us, including your name, address, telephone number, email address, or any user name you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at privacy@shop.careismatic.com. California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please see Your California Privacy Rights for more information.
We are based in the United States, and the information we collect is governed by U.S. law. By accessing or using the Websites, or otherwise providing information to use, you consent to collection, processing, transfer and storage of information about you in and to the United States and other applicable territories in which the privacy law may not be as comprehensive as or equivalent to the law in your country of residence. Please use the contact information below if you have a question or concern about the policies or manner in which we treat your personal information.
We collect several types of information from and about users of our Websites, including information:
By which you may be personally identified, such as name, postal address, e-mail address, telephone number and any other identifier by which you may be contacted online or offline ("personal information");
We collect this information:
Information that you provide by filling in forms on our Websites (This includes information provided at the time of registering to use our Websites or signing up for our mailing list. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Websites);
You also may provide information to be published or displayed (hereinafter “posted”) on the Company’s social media accounts (“User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. We cannot control the actions of the social media platforms on which you choose to provide User Contributions, and we cannot control other users of the social media pages that are able to access your User Contributions or with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons. Any User Contributions will also be subject to the privacy policies, terms of use, disclosures and related documents of the platform on which they are posted.
As you navigate through and interact with our Websites, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
The information we collect automatically may include personal information. It helps us to improve our Websites and to deliver a better and more personalized service, including by enabling us to:
The technologies we use for this automatic data collection may include:
Some content or applications on the Websites are served by third-parties, including application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Websites. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. We do not control third parties' tracking technologies or how they may be used.
The Careismatic Brands mobile message service (the "Service") is operated by Careismatic Brands (“Careismatic Brands”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Careismatic Brands’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Careismatic Brands through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Careismatic Brands. Your participation in this program is completely voluntary. We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +18333662320 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Careismatic Brands mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, call 1-800-372-2201 or email help@shop.careismatic.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Careismatic Brands uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS.
We respect your right to privacy. To see how we collect and use your personal information, please see the rest of this policy.
We use information that we collect about you or that you provide to us, including any personal information:
We may also use your information to contact you about our own goods and services that may be of interest to you. If you do not want us to use your information in this way, you may opt-out by emailing your request to privacy@shop.careismatic.com. For more information, see Choices About How We Use and Disclose Your Information.
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or that you provide as described in this privacy policy:
We may also disclose your personal information:
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information
We do not control third parties' collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.
Residents of certain states, such as California, Nevada, Colorado, Connecticut, Virginia, and Utah may have additional personal information rights and choices.
If you are a California, Nevada, Colorado, Connecticut, Virginia, or Utah resident, your state’s laws may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, see below for our Privacy Statement - California Colorado, Connecticut, Virginia and Utah each provide their state residents with rights to:
To exercise any of these rights please send an email to privacy@shop.careismatic.com or visit https://www.allheart.com/privacy-request.html. To appeal a decision regarding a consumer rights request, please send another email to privacy@shop.careismatic.com asking that our legal department review the decision. We will respond to you within two weeks with the decision regarding your appeal. This email will contain information and reasoning supporting the appeal decision.
Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to this designated address: privacy@shop.careismatic.com. However, please know we do not currently sell data triggering that statute’s opt-out requirement.
You may send us an email at privacy@shop.careismatic.com to request access to, correct or delete any personal information that you have provided to us. We may not be able to delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. California residents may have additional personal information rights and choices. Please see Your California Privacy Rights for more information.
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Websites. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Websites.
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you by email if you are a registered user to the primary email address specified in your account, or by notice posted on the website requesting click-through consent. The date the privacy policy was last revised is identified at the top of the page. Users are responsible for periodically visiting our Websites and this privacy policy to check for any changes.
To ask questions or comment about this privacy policy and our privacy practices, contact us at:
Careismatic Brands, LLCPrivacy Policy 15301 Ventura Blvd, Building D, Suite 300Sherman Oaks, CA 91403
privacy@shop.careismatic.com
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, please review the following section: Your California Privacy Rights
Last Modified: 1 September 2023
The Privacy Notice below supplements the information contained in the general privacy policy above and applies solely to all visitors, users, and others who reside in the State of California ("consumers" or "you"). We have adopted this notice to comply with the California Consumer Privacy Act of 2018 and the California Privacy Rights Act of 2020 (collectively the “CCPA”), and any terms defined in the CCPA have the same meaning when used in this notice.
Our Websites collects information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device ("personal information"). In particular, our website has collected the following categories of personal information from its consumers within the last twelve (12) months and we keep this information only for so long as we need it to perform a contract or transaction with you or maintain an ongoing business relationship with you, comply with any legal obligations and/or to bring or defend any legal claims:
For the purposes of this Privacy Notice for California Residents, personal information does not include:
Our websites obtain the categories of personal information listed above from the following categories of sources:
We may use or disclose the personal information we collect for one or more of the following purposes:
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
We do not sell or share your personal information with third parties and receive payments for it. However, given the way that the CCPA defines a “sale” or “sharing” of personal information, some of our uses of your personal information, for example with third party platforms that collect our customers information and help us with our marketing and retargeting purposes, would be considered a “sale” or “share” that gives rise to opt-out rights (discussed further below).
We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter into a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.
We share your personal information with the following categories of third parties:
The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request (see Exercising Access, Correction, Data Portability, and Deletion Rights), we will disclose to you:
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
You have a right to correct data that we hold about you that is inaccurate.
If you are age 16 or older, you have the right to direct us to not sell or share your personal information at any time (the "right to opt-out"). We do not sell or share the personal information of consumers we actually know are less than 16 years old, unless we receive affirmative authorization (the "right to opt-in") from either the consumer who is between 13 and 15 years old, or the parent or guardian of a consumer less than 13 years old. Consumers who opt-in to personal information sales or sharing may opt-out of future sales at any time.
To exercise the right to opt-out, you (or your authorized representative) may submit a request to us by visiting the following Internet Web page link:
https://www.allheart.com/privacy-request.html
Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales. However, you may change your mind and opt back into personal information sales at any time by:
You do not need to create an account with us to exercise your opt-out rights. We will only use personal information provided in an opt-out request to review and comply with the request.
To exercise the access, data portability, correction and deletion rights described above, please submit a verifiable consumer request to us by either:
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
Making a verifiable consumer request does not require you to create an account with us. However, we do consider requests made through your password protected account sufficiently verified when the request relates to personal information associated with that specific account.
We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt or within fifteen (15) days for opt-out requests. If we require more time, we will inform you of the reason and extension period in writing.
If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide will only cover the twelve (12) month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information's value and contain written terms that describe the program's material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time. We currently provide the following financial incentives: We offer our customers a loyalty program (Careismatic Rewards) that provides certain perks, such as rewards and exclusive offers. We may also provide other perks, such as sweepstakes, contests, or other promotional campaigns. When you sign up for one of these programs, we typically ask you to provide your name and contact information (such as email address and/or telephone number). Because these programs involve the collection of personal information, they might be interpreted as a “financial incentive” under California law. The value of your personal information to us is related to the value of the free or discounted products or services, or other benefits that you obtain or that are provided as part of the loyalty program, less the expense related to offering those products, services, and benefits to participants. You may withdraw from participating in our loyalty program at any time by using the contact information set forth in our Terms of Use and Conditions. Visit our rewards page to view full details on the program.
California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to privacy@shop.careismatic.com.
Effective Date: 1 September 2023
This Privacy Notice for Canadian residents only ("Canadian Notice") and supplements the General Privacy Policy above as well as any other agreement you may have with us. Any terms we use in this Canadian Notice that aren’t defined will have the meaning we provide in the General Privacy Policy or other agreements.
International Data Transfers. We are based in the United States and any information collected through the Websites is stored and processed in the United States. If you are located in Canada, you understand that in using the Websites your personal information will be transferred to and processed in the United States and other countries where our third-party service providers and partners operate. These countries may have data protection laws that are different to the laws of your country and, in some cases, may not be as protective.
Profiling Activities. Company uses standard tracking technologies like cookies to distinguish you from other users and to collect certain information about how you use and interact with the Websites (as described in our General Privacy Policy https://www.allheart.com/privacy-policy.html. This helps us to provide you with a positive user experience and allows us to provide and improve our services. In addition, our general privacy policy makes clear what personal information we will collect, how we plan to use or disclose that information, and for what purposes. We undertake such activities only with your express or implied consent to do so. If you object to any of the foregoing, or if you do not wish to receive marketing communications (such as emails) from us or our third-party partners, then you may contact us to let us know your objection at any time.
Your Rights and Choices. You may be able to exercise certain rights with respect to your personal information that we collect and control:
You may submit a request to exercise your rights by emailing privacy@shop.careismatic.com or visiting https://www.allheart.com/privacy-request.html.
We may need to verify your identity before processing your request, which may require us to request additional personal information from you or require you to log into your account, if you have one. In certain circumstances, we may decline or limit your request, particularly where we are unable to verify your identity or locate your information in our systems, or as permitted by law.
Changes to this Canadian Notice. Company may modify or update this Canadian Notice from time to time so you should review this Canadian Notice periodically.